Officers & Managers

Rand McLaughlin,
President and Chief Executive Officer.
Rand is responsible for the overall management and performance of the company.
Teri Brewer,
Vice President and Sales/Marketing Manager.
Teri is responsible for managing the customer service, marketing, sales, and scheduling functions as well as working with Thermo-Kool’s roster of marketing agents throughout the United States.
Lee Thames
Vice President and Operations Manager
Lee is responsible for overseeing the management of the operations of the company as well as research and development, government regulations and approvals for the company.
Paul Moss
Accounting Manager
Paul is responsible for managing the financial aspects of the company.
David Whitehead
Plant Manager
David is responsible for managing all production as well as the maintenance, information technology, and safety functions.
Cliff MacTavish
Regional Sales Manager
Cliff is responsible for blast chillers and walk-ins for Alaska, Arizona, California, Colorado, Hawaii, Idaho, Minnesota, Montana, New Mexico, Nevada, North Dakota, Oklahoma, Oregon, South Dakota, Texas (including El Paso), Utah, Washington, Western Wisconsin, and Wyoming.
Donnie Carpenter
Manufacturing Support Manager
Donnie is responsible for production support as well as managing production design, quality control, engineering, and working with various building code entities.
Frank Becker
Regional Sales Manager
Frank is responsible for blast chillers and walk-ins for Connecticut, Eastern Wisconsin, Florida (except for Panhandle), Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Massachusetts, Michigan, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Upper Delaware, Vermont, and West Virginia.

Inside Sales Team

The inside sales team is responsible for quoting, order processing and customer assistance in assigned territories.
Melissa Harrison
Sales Supervisor
Erin Flynt
Customer Account Representative
Alabama, Arkansas, Florida Panhandle, Georgia, Illinois, Louisiana, Mississippi, Tennessee, Eastern Wisconsin
Debbi Tisdale
Customer Account Representative
Delaware, Florida (other than panhandle), Maryland, Southern New Jersey, Eastern Pennsylvania, Virginia, Washington D. C., Southern/Eastern West Virginia
Jessica Ramsey
Customer Account Representative
Eastern Iowa, Kansas, Western Missouri, Nebraska, Oklahoma, Texas (except El Paso)
Allie McCarty
Customer Account Representative
Alaska, Arizona, California, Canada, Colorado, Connecticut, Hawaii, Idaho, Indiana, Kentucky, Maine, Massachusetts, Minnesota, Montana, Northern Nevada, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oregon, Western Pennsylvania, Northern Michigan, North Carolina, North Dakota, Rhode Island, South Carolina, South Dakota, Texas (El Paso only), Utah, Vermont, Washington, West Virginia, Western Wisconsin, Wyoming
Kay Kepper
Installation Specialist
National Chain Account (turnkey package including coordination of the delivery and installation)

Customer Service (Post Sales) Team

The customer service team is responsible for handling parts, service and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.
Larry Gandy
Customer Service Supervisor
Brent Husband
Customer Service Technician
Ryan Blackwell
Customer Service Technician
Morgan Morris
Customer Service Technician

Scheduling Team

The scheduling team is responsible for coordinating, scheduling and shipment of all jobs after approval for production.
Carol Hathorn
Scheduling Supervisor
Sandy Procell
Scheduling Assistant