"With some companies, it's just business. With Thermo-Kool, it truly feels like a partnership. Over the years, Chick-fil-A has continued to resonate with the character, loyalty, and work ethic Thermo-Kool exhibits with our individual restaurant Operators and our organization as a whole. Thermo-Kool is one of our supply partners that we hold up as an example for others to emulate."

“We chose Thermo-Kool for our school cafeterias because of the workmanship, quality, and most importantly, they design what we need. A sales representative visits each project to take measurements and generate specs. Once the blueprints are ready, the representative returns for an on-site visit to finalize and get approval to manufacture. We have purchased a total of 4 walk-in freezers from Thermo-Kool, with plans to purchase an additional freezer within two years. The product quality of this brand is outstanding. Bonus: Made in Mississippi, U.S.A.”

“I have been impressed by the level of thoroughness that went into making sure that my custom-created walk-in freezer was going to fit where it needed to go. They were also willing to accommodate my request for additional lighting. These were all things that contributed to my desire to have Thermo-Kool provide the walk-in freezer and cooler for our new kitchen build. They build a high-quality product that is both strong and durable, and provide great customer service to go along with it.”

"I have had the pleasure to work with Thermo-Kool for over thirty years. First as a Dealer/Project Manager, Manufacturer Representative and now as a Food Service Consultant. They are always prompt with anything I may need, refrigeration information, shop drawings and any questions that I may have in regards to their walk-ins. I would highly recommend them to be part of anyone's project."

"I think its a good product. I really like the fact that I can call anyone at Thermo-kool, and I get great respond. They work well with me to solve problems. The traffic department helps when I have issues with delivery problems. All around great group to deal with.

"Thermo-Kool strives to always be excellent and provide a great product, which is why we choose them. They're 'outside of the box' thinking and being able to adapt to sometimes odd request sets them apart. The people are what we like most about TK, always helpful, knowledgeable, and willing to fix any issues that might arise along the way and be team players."

"In all of my dealings with Thermo-Kool, I receive incredibly quick and helpful responses every time. They make for an excellent partner to work with. In cases where I need to lean on their knowledge and expertise, they are more than happy to help and always know the best way to communicate the information needed. Erin, Allison, and the chain team I deal with are the BEST!"

"I can always rely on Thermo-Kool to provide very quick engineering information and quotes which helps us keep up with the rigorous project schedules and increased demand for our design services."

"The customer service is excellent and I know I can count on Debbi Tisdale to get me what I need or point me in the right direction!"

"Not only does Thermo-Kool make an amazing product when it comes to walk-ins and blast chillers, it is the people that make them a truly fantastic company to work with! I can't say enough good things about the leadership, all the way down to shipping. The response time we get when it comes to quotes, help, and issues is amazing! I would be remiss to not mention our customer service, Debbi! Simply the best!"

"Consistency is key, and I can always count on Thermo-Kool to deliver a superior product. Coming from an extensive foodservice installation background, I’ve had the pleasure to work with numerous manufacturers over the years, and Thermo-Kool, in my opinion, is a top leader in their industry. The Thermo-Kool team has proven to be a reliable source in providing outstanding customer service from all departments."

"Everyone I have personally worked with at Thermo-Kool has been friendly and truly willing to help! They are quick to respond and send quotes in a timely manner! The number of dealers that have replied with "That was fast!" still amazes me after 5 years of working with Thermo-Kool! I really appreciate the fact that my customer account rep is always willing to assist and keeps me in the loop! Thermo-Kool is a great company to be partners with!"

"Along with the product being second to none, Thermo-Kool has the most outstanding sales support and customer service team. Their dedication to great service goes above and beyond all expectations, and it is truly appreciated and necessary in the foodservice industry."

"Thermo-Kool has been a very easy company to work with. They listen to the needs of our clients and our company. We have a great history with Thermo-Kool and cannot wait to see what innovations Thermo-Kool brings to the table in the years to come."

"To be honest, Thermo-Kool has been the lowest bid with equal quality. We have several Thermo-Kool units, and they have been great products. They have lasted 15-20 years and the replacement process has been seamless. We also have a great representative in PMR and Tiffany Ridley."

"When shopping for a walk-in box, a customer only wants to have to do that once. With the quality of build you get from a Thermo-Kool walk-in, they will only have to do it one time. The ability to customize and adapt to the available space sets Thermo-Kool above the rest of the competition, and you get a quality product that will last a lifetime."

"I have used Thermo-Kool for my entire 40+ year foodservice career! It starts with getting my request for pricing back faster than ANY other mfg. Thermo-Kool makes doing business with them easy. I have never had a walk-in not go together seamlessly! :) The quality has always been excellent and their customer service team is unrivaled."