About Us

History

Thermo-Kool was established in Laurel, Mississippi, in 1960. With only a handful of employees, the company’s founders set out to engineer the best quality walk-in refrigerators in the industry. Today, our products are used by many of the best-known restaurants and institutions in the United States, as well as in many foreign countries. The pride of our master craftsmen has been handed down through the years, allowing us to build and maintain our reputation for quality and customer service.

In 1975, the company moved to its new modern manufacturing facility in the North Laurel Industrial Park. After several expansions, this spacious ten-acre plant has allowed us to meet the level of production demanded by our ever-increasing sales volume. In 2000, Thermo-Kool opened a new Comptroller’s Office in 2000 in our city’s downtown area. This facility houses the company’s accounting, data processing and credit departments.

Staffed with experienced design, sales, and production personnel, Thermo-Kool strives to continually offer new product advancements and the highest-quality consulting and design services to our customers. That is our pledge to you.

 

Our Team

Officers & Managers

  • Rand McLaughlin
    President and Chief Executive Officer
    Rand is responsible for the overall management and performance of the company.

  • Teri Brewer
    Vice President and Sales/Marketing Manager
    Teri is responsible for managing the customer service, marketing, and sales functions as well as working with Thermo-Kool's roster of marketing agents throughout the United States.

  • Lee Thames
    Vice President and Operations Manager
    Lee is responsible for overseeing the management of the operations of the company as well as research and development, government regulations and approvals for the company.

  • Paul Moss
    Accounting Manager
    Paul is responsible for managing the financial aspects of the company.

  • David Whitehead
    Plant Manager
    David is responsible for managing all production as well as the maintenance, information technology, and safety functions.

  • Cliff MacTavish
    Regional Sales Manager
    Cliff is responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Western, Mountain and Upper Midwestern United States.

  • Donnie Carpenter
    Manufacturing Support Manager
    Donnie is responsible for production support as well as managing production design, quality control, engineering, and working with various building code entities.

  • Bruce Deckard
    Regional Sales Manager
    Bruce is responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Mid-Western, Southwestern and Eastern United States.

Inside Sales Team

  • Melissa Harrison
    Sales Supervisor
    Melissa is responsible for supervising the Inside Sales team.

  • Erin Flynt
    Customer Account Representative
    Erin is responsible for quoting, order processing, and customer assistance in Alabama, Arkansas, Florida Panhandle, Georgia, Illinois, Louisiana, Michigan, Mississippi, North Carolina, South Carolina, Tennessee, Eastern Wisconsin.

  • Debbi Tisdale
    Customer Account Representative
    Debbi is responsible for quoting, order processing, and customer assistance in Canada, Connecticut, Delaware, Florida (other than panhandle), Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Eastern Pennsylvania, Rhode Island, Vermont, Virginia, Washington D. C., Southern/Eastern West Virginia.

  • Jessica Ramsey
    Customer Account Representative
    Jessica is responsible for quoting, order processing, and customer assistance in Eastern Iowa, Kansas, Minnesota, Western Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Texas (except El Paso), West Wisconsin.

  • Allison Ishee
    Customer Account Representative
    Allison is responsible for quoting, order processing, and customer assistance in Alaska, Arizona, California, Colorado, Hawaii, Idaho, Indiana, Kentucky, Montana, Nevada, New Mexico, Ohio, Oregan, Pennsylvania, Texas (El Paso only), Utah, Washington, West Virginia.

  • Lacey Allen
    Chain Account Coordinator
    Lacey is responsible for quoting, order processing, and customer assistance in National Chain Accounts (turnkey package including coordination of the delivery and installation)

Customer Service

  • Larry Gandy
    Customer Service Supervisor
    Larry is responsible for supervising the Customer Service team as well as service and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration

  • Brent Husband
    Lead Support
    Brent is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.

  • Morgan Morris
    Customer Service Technician
    Morgan is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.

  • Charlie Thames
    Customer Service Technician
    Charlie is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.

Scheduling Team

  • Carol Hathorn
    Scheduling Supervisor
    Carol is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.

  • Tammy Jennings
    Scheduling Assistant
    Tammy is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.