About Us
History
Thermo-Kool was established in Laurel, Mississippi, in 1960. With only a handful of employees, the company’s founders set out to engineer the best quality walk-in refrigerators in the industry. Today, our products are used by many of the best-known restaurants and institutions in the United States, as well as in many foreign countries. The pride of our master craftsmen has been handed down through the years, allowing us to build and maintain our reputation for quality and customer service.
In 1975, the company moved to its new modern manufacturing facility in the North Laurel Industrial Park. After several expansions, this spacious ten-acre plant has allowed us to meet the level of production demanded by our ever-increasing sales volume. In 2000, Thermo-Kool opened a new Comptroller’s Office in our city’s downtown area. This facility houses the company’s accounting, data processing, and credit departments.
Staffed with experienced design, sales, and production personnel, Thermo-Kool strives to continually offer new product advancements and the highest-quality consulting and design services to our customers. That is our pledge to you.
Our Team
Officers & Managers
Rand McLaughlin
President and Chief Executive Officer
Rand is responsible for the overall management and performance of the company.
Teri Brewer
Vice President and Sales/Marketing Manager
Teri is responsible for managing the customer service, marketing, and sales functions as well as working with Thermo-Kool's roster of marketing agents throughout the United States.
Lee Thames
Vice President and Operations Manager
Lee is responsible for overseeing the management of the operations of the company as well as research and development, government regulations and approvals for the company.
Paul Moss
Accounting Manager
Paul is responsible for managing the financial aspects of the company.
David Whitehead
Plant Manager
David is responsible for managing all production as well as the maintenance, information technology, and safety functions.
Cliff MacTavish
Regional Sales Manager
Cliff is responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Western, Mountain and Upper Midwestern United States.
Donnie Carpenter
Manufacturing Support Manager
Donnie is responsible for production support as well as managing production design, quality control, engineering, and working with various building code entities.
Bruce Deckard
Regional Sales Manager
Bruce is responsible for both blast chiller/shock freezer and walk-in refrigeration sales and managing Thermo-Kool’s marketing agents for Mid-Western, Southwestern and Eastern United States.
Inside Sales Team
Melissa Harrison
Sales Supervisor
Melissa is responsible for supervising the Inside Sales team.
Erin Flynt
Customer Account Representative
Erin is responsible for quoting, order processing, and customer assistance in Alabama, Arkansas, Florida Panhandle, Georgia, Illinois, Louisiana, Michigan, Mississippi, North Carolina, South Carolina, Tennessee, Eastern Wisconsin.
Debbi Tisdale
Customer Account Representative
Debbi is responsible for quoting, order processing, and customer assistance in Canada, Connecticut, Delaware, Florida (other than panhandle), Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Eastern Pennsylvania, Rhode Island, Vermont, Virginia, Washington D. C., Southern/Eastern West Virginia.
Jessica Ramsey
Customer Account Representative
Jessica is responsible for quoting, order processing, and customer assistance in Eastern Iowa, Kansas, Minnesota, Western Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Texas (except El Paso), West Wisconsin.
Allison Ishee
Customer Account Representative
Allison is responsible for quoting, order processing, and customer assistance in Alaska, Arizona, California, Colorado, Hawaii, Idaho, Indiana, Kentucky, Montana, Nevada, New Mexico, Ohio, Oregan, Pennsylvania, Texas (El Paso only), Utah, Washington, West Virginia.
Lacey Allen
Chain Account Coordinator
Lacey is responsible for quoting, order processing, and customer assistance in National Chain Accounts (turnkey package including coordination of the delivery and installation)
Customer Service
Larry Gandy
Customer Service Supervisor
Larry is responsible for supervising the Customer Service team as well as service and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration
Brent Husband
Lead Support
Brent is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.
Morgan Morris
Customer Service Technician
Morgan is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.Charlie Thames
Customer Service Technician
Charlie is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.
Scheduling Team
Carol Hathorn
Scheduling Supervisor
Carol is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.
Tammy Jennings
Scheduling Assistant
Tammy is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.
