About Us

History

Thermo-Kool was established in Laurel, Mississippi, in 1960. With only a handful of employees, the company’s founders set out to engineer the best quality walk-in refrigerators in the industry. Today, our products are used by many of the best-known restaurants and institutions in the United States, as well as in many foreign countries. The pride of our master craftsmen has been handed down through the years, allowing us to build and maintain our reputation for quality and customer service.

In 1975, the company moved to its new modern manufacturing facility in the North Laurel Industrial Park. After several expansions, this spacious ten-acre plant has allowed us to meet the level of production demanded by our ever-increasing sales volume. In 2000, Thermo-Kool opened a new Comptroller’s Office in our city’s downtown area. This facility houses the company’s accounting, data processing, and credit departments.

Staffed with experienced design, sales, and production personnel, Thermo-Kool strives to continually offer new product advancements and the highest-quality consulting and design services to our customers. That is our pledge to you.

 

Our Team

Officers & Managers

  • Rand McLaughlin
    President and Chief Executive Officer
    Rand is responsible for the overall management and performance of the company.

  • Mark Fogarty
    National Sales Manager
    Mark is responsible for managing marketing and sales functions as well as working with Thermo-Kool's roster of marketing agents throughout the United States.

  • Lee Thames
    Vice President and Operations Manager
    Lee is responsible for overseeing the management of the operations of the company as well as research and development, government regulations and approvals for the company.

  • Paul Moss
    Accounting Manager
    Paul is responsible for managing the financial aspects of the company.

  • David Whitehead
    Plant Manager
    David is responsible for managing all production as well as the maintenance, information technology, and safety functions.

  • Donnie Carpenter
    Manufacturing Support Manager
    Donnie is responsible for production support as well as managing customer service, production design, quality control, engineering, and working with various building code entities.

Inside Sales Team

  • Melissa Harrison
    Sales Supervisor
    Melissa is responsible for supervising the Inside Sales team.

  • Erin Flynt
    Customer Account Representative
    Erin is responsible for quoting, order processing, and customer assistance in Alabama, Arkansas, Florida Panhandle, Georgia, Louisiana, Mississippi, North Carolina, North Illinois, South Carolina, Tennessee, Eastern Wisconsin.

  • Debbi Tisdale
    Customer Account Representative
    Debbi is responsible for quoting, order processing, and customer assistance in Connecticut (Fairfield County only), Delaware (upper), Florida (except Panhandle), Maryland, New Jersey, New York (Poughkeepsie, South, and City Metro), Eastern Pennsylvania, Virginia, Washington D. C.

  • Ashley Kelly
    Customer Account Representative
    Ashley is responsible for quoting, order processing, and customer assistance in California (North of Bakersfield), Connecticut (except Fairfield County), South Illinois, Iowa, Kansas, Maine, Massachusetts, Minnesota, Missouri, Nebraska, Nevada (North of Clark County), New Hampshire, North Dakota, Rhode Island, South Dakota, Vermont, West Wisconsin.

  • Allison Ishee
    Customer Account Representative
    Allison is responsible for quoting, order processing, and customer assistance in Alaska, Arizona, British Columbia, Southern California, Colorado, Hawaii, Idaho, Indiana, Kentucky, Michigan, Montana, Nevada (Clark County only), New Mexico, Ohio, Oklahoma, Oregon, Western Pennsylvania, Texas, Upstate New York, Utah, Washington, West Virginia, Wyoming.

  • Morgan Morris
    Chain Account Coordinator
    Morgan is responsible for quoting, order processing, and customer assistance in National Chain Accounts (turnkey package including coordination of the delivery and installation).

Customer Service

  • Larry Gandy
    Customer Service Consultant
    Larry is responsible for consulting on service and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration

  • Brent Husband
    Supervisor Trainee
    Brent is responsible for supervising the Customer Service department as well as handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.

  • Charlie Thames
    Customer Service Technician
    Charlie is responsible for handling parts, service, and technical calls along with warranty issues for walk-ins, blast chillers/shock freezers and refrigeration.

Scheduling Team

  • Carol Hathorn
    Scheduling Supervisor
    Carol is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.

  • Tammy Jennings
    Scheduling Assistant
    Tammy is responsible for coordinating, scheduling, and shipment of all jobs after approval for production.